1. Introduction
The BridgGroup of Companies ("we", "us", or "our") is committed to protecting your privacy and personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website.
2. Information We Collect
We may collect the following types of information through our website forms, bookings, and communications:
- Full name
- Email address
- Phone number
- Booking details and preferences
- Message content submitted through forms
- Any additional information voluntarily provided
3. How We Use Your Information
By submitting your information through our website, you expressly consent to the collection and use of your information for the following purposes:
- Responding to inquiries and booking requests
- Confirming reservations and providing customer support
- Internal business operations and record keeping
- Marketing, advertising, and promotional materials
- Sending updates, offers, newsletters, and service-related communications
- Improving our services, website, and customer experience
Important Notice:
Any information submitted through our forms may be used in marketing and promotional materials, including testimonials, case studies, or campaign content, unless you explicitly request otherwise.
4. Consent & Communication (CASL Compliance)
By providing your contact information, you consent to receive communications from us, including:
- SMS (text messages)
- Telephone calls
- Other electronic communications
You may withdraw your consent at any time.
5. Your Right to Opt-Out
You have the right to:
- Opt out of marketing communications at any time
- Request removal from our contact lists
- Withdraw consent for the use of your information
To opt out, you may:
- Click the “unsubscribe” link in emails
- Reply STOP to SMS communications
- Contact us directly at: [email protected]
6. Disclosure of Information
We do not sell your personal information. However, we may share your information with:
- Internal teams within The BridgGroup of Companies
- Service providers assisting in operations (CRM systems, marketing platforms)
- Legal or regulatory authorities where required by law
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
8. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Access and Correction
You have the right to request access to your personal information and request corrections if it is inaccurate or incomplete.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or privacy-related requests, please contact:
Email: [email protected]
Phone: 289-371-1845
The Bridg Lakehouse
Kawartha Lakes, Ontario Canada